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Quality Assurance

100% PUNCTUALITY AND RELIABILITY

Our professional chauffeurs understand that you’re counting on us to get you where you’re going on time, every time, all without compromising on safety. As part of the Smart City Prestige Guarantee, we promise to do just that by carefully planning a smooth, efficient journey long before we arrive to collect you. This means that you’ll still enjoy all the comforts of travelling in a chauffeur driven luxury car without having to worry about being punctual for those all important appointments.

In fact, our drivers come with such an unrivalled knowledge of the roads in London and throughout the UK, that if your plans change during your day, we can still be flexible enough to accommodate a revised itinerary whilst getting you where you need to be, when you need to be there.

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THE SMART CITY PRESTIGE GUARANTEE:
OUR PROMISE TO YOU

From business conferences and corporate roadshows to sporting events and social engagements, every journey you make with comes with the Smart City Prestige Guarantee; our promise to you that from the moment you make a booking to the moment we bid you farewell at your final destination, you’ll enjoy exactly the kind of premium quality service you deserve.

This guarantee ensures that when you book with us, you can expect all of the following:

YOUR CHOICE OF THE WORLD’S
MOST SOUGHT AFTER CARS

Though we’re always happy to recommend a top model from our fleet of world class luxury cars, you’ll always have the option to choose for yourself from a range which includes pres-tigious names such as Rolls Royce, Bentley and Mercedes.

VIP TREATMENT FROM
START TO FINISH

Our team start rolling out the red carpet for you from the very moment you talk to us about hiring a chauffeur service. We take the time to get to know you, your schedule and your personal tastes, and come up with a complete VIP experience that’s unique to you.

PREMIER CHAUFFEUR SERVICES AVAILABLE 365 DAYS A YEAR

No matter what time of the day or night, no matter whether it’s a weekend, a Bank Holiday or even Christmas, Smart City Prestige promise that we’ll always be there when you need us.